MassCat - P.O. Box 129 - Hatfield, MA 01038 - Local Phone: 413-247-0241 - Toll Free Phone: 866-MASSCAT (866-627-7228) - Fax: 413-247-9740

If you are a MassCat Member, and after searching the MassCat database you are unable to find a title that you need to borrow, please contact your Regional ILL Center. Contact information is listed below.

• Central Region
• Metrowest Region
• Northeast Region
• Southeastern Region
• Western Region

Central Region:

CMRLS provides direct and mediated Interlibrary Loan (ILL) services to member libraries. Direct requests are filled from the CMRLS book collection located at regional headquarters. CMRLS purchases materials in order to supplement local library resources. CMRLS also mediates ILL requests. If the requested items are not in the CMRLS collection we will obtain them from another source, usually through C/W MARS or OCLC.

Fax requests to 508-757-4390 or fill out the linked forms and they will be emailed to CMRLS. Mailing requests is fine too, but for fastest service faxing or emailing is advised.

CMRLS will pay the cost of any fees that are charged when items are obtained through CMRLS ILL.

Metrowest Region:

The Metrowest Region provides mediated ILL services through the Wellesley Free Library interlibrary loan center. The service includes assistance in verifying items and/or transmitting requests on the behalf of member libraries. The interlibrary loan center also handles incoming requests on OCLC for materials from member libraries.

ILL Books and Non-Print media requests of any nature (verified or not) should be submitted to Wellesley for processing .

Requests should be submitted by Fax 781-237-4875 using the Metrowest Interlibrary Loan Request Form.

Requests for journal articles should be submitted to the Boston Public Library Document Delivery Service.

For more information, contact the Wellesley Free Library:

Phone: 781-235-1610 Ext. 111 or 112

FAX: 781-237-4875

Contact Person: Sue Kaler

Northeast Region:

NMRLS Interlibrary Loan services include mediated ILL within and outside the region, journal article supply from ILL Centers and from the Boston Public Library and OCLC ILL.

NMRLS provides Regional ILL services through contracts with ILL Centers at the North of Boston Library Exchange (NOBLE) in Danvers and Memorial Hall Library in Andover.

Regional ILL Centers are available to all NMRLS members. If you would like to request an interlibrary loan please contact them or visit their web sites for further information and instructions for using their services. To determine which ILL center your library should use, please consult the list at: http://www.nmrls.org/ill/region.shtml

Southeastern Region:

As of July 2000, two regional processing centers provide mediated interlibrary loan services. Any SEMLS member may submit requests to either center using the online SEMLS Interlibrary Loan Request Form. For more information about using the online form, go to: http://www.semls.org/Services/ILL/ill.htm Requests may also be submitted using formatted e-mail or ALA forms. If using an ALA form, please fax the request to expedite processing. Questions about regional interlibrary loan and interlibrary loan in general may also be directed to either center.

Western Region:

The Western Massachusetts Regional Library System (WMRLS) provides direct and mediated Interlibrary Loan (ILL) services through its ILL Department at Regional Headquarters in Hatfield.

The service is available to all member libraries regardless of size, and provides access to Regional materials collections and to the automated resources in which the Regional Library is a participant (C/W MARS and OCLC).

Regional collections include:

Headquarters Collection: This collection is developed to fill ILL requests when the items needed are unavailable from usual suppliers. The kinds of high demand materials purchased for this collection include price guides, travel guides, health trends, interests that are transitory or marginal, and materials that often disappear from the shelves of member libraries. The Professional Collection, a subset of the HQ Collection, consists of materials to support librarians in the management, selection, and organization of their collections, services, resources and personnel.

Supplemental Collections (Berkshire and Pioneer Valley): These collections were developed to supplement public library collections in communities of less than 25,000 population. They also function as (but are not developed for) an Interlibrary Loan resource. Collection strengths include: large print, fiction, unabridged audiobooks and videocassettes.

Requests for books, non-print materials, materials on a specific subject, and periodical articles may all be submitted to WMRLS ILL by Fax, WMRLS ILL (Title, Subject, or Periodical) Request Form, or by e-mail to wmrlsill@wmrls.org. Requests to be forwarded beyond Regional Collections must be submitted on either the WMRLS ILL Form (paper or electronic versions) or an ALA ILL Request Form.

Instructions for completing the ILL request forms or other ILL processes are available.

Net Lender Program - WMRLS also provides funds to help offset costs for those member libraries that supply more ILL’s to WMRLS members than they receive.

For additional information on ILL contact:

Jan Resnick, Assistant Regional Administrator
Regional Headquarters
Phone: (413) 247-9306, ext. 115
FAX: (413) 247-5506
jresnick@wmrls.org